Privacy Policy

Tubentum - AI Video Editor That Removes Filler Words
Privacy Policy
1. Introduction
2. Information We Collect
2.1. Information You Provide
2.2. Automatically Collected Information
2.3. Information from Third Parties
3. How We Use Your Information
4. Legal Basis for Processing
5. Data Storage and Security
5.1. Storage Location
5.2. Security Measures
5.3. Data Retention
6. Sharing Your Information
6.1. With Service Providers
6.2. For Legal Reasons
7. International Data Transfers
8. Your Rights and Choices
9. Cookies and Tracking
10. Children's Privacy
11. Changes to This Policy
12. Contact Information

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Privacy Policy
Last updated: July 16, 2025
1. Introduction
This Privacy Policy explains how Snapsell Inc. ("we", "us", or "our") collects, uses, and protects your information when you use Tubentum ("Service"). We are committed to protecting your privacy and complying with applicable data protection laws.
2. Information We Collect
2.1. Information You Provide
Account Information:
Your name, email address, and password when you create an account.
Payment Information:
Processed securely by our Merchant of Record, Paddle.com. We do not store your full payment card details.
User Content:
Videos, audio files, scripts, and other data associated with the projects you create or upload to the Service.
Communications:
Any feedback, questions, or support requests you send to us.
2.2. Automatically Collected Information
Usage Data:
Information about how you use the Service, such as features accessed, time spent on tasks, and AI credit consumption.
Device Information:
Your browser type, operating system, IP address, and other device identifiers.
Cookies:
We use cookies for session management, preferences, and analytics.
2.3. Information from Third Parties
Payment Provider:
We receive transaction confirmations and subscription status updates from Paddle.com.
OAuth Providers:
If you sign in using a third-party service like Google, we may receive basic profile information from them.
3. How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve the Service.
To process your payments and manage your subscription.
To send you essential service updates, security alerts, and administrative messages.
To provide customer support and respond to your inquiries.
To ensure the security of our platform and prevent fraudulent activity.
To comply with our legal and financial obligations.
To send you marketing communications, but only with your explicit consent.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract:
To fulfill our obligations to you under our Terms & Conditions.
Consent:
Where you have given us explicit consent, such as for sending marketing emails.
Legitimate Interests:
For purposes like service improvement and security.
Legal Obligation:
To comply with applicable laws and regulations.
5. Data Storage and Security
5.1. Storage Location
Your data is stored on secure servers provided by Amazon Web Services (AWS). Our primary data centers are located in the United States.
5.2. Security Measures
We implement industry-standard security measures, including encryption in transit (TLS/SSL) and at rest, regular security audits, and strict access controls.
5.3. Data Retention
We retain your data only as long as necessary:
Account Data:
For as long as your account is active, plus a grace period.
User Content:
Automatically deleted 90 days after you delete it from a project.
Transaction Records:
For at least 7 years to comply with financial regulations.
6. Sharing Your Information
We do not sell your personal information. We share information only with trusted service providers under strict confidentiality agreements.
6.1. With Service Providers
Paddle.com:
For processing payments and subscriptions.
Supabase:
For backend infrastructure, database, and authentication.
Amazon Web Services (AWS):
For cloud hosting and file storage (S3).
AssemblyAI:
For AI-powered transcription services.
6.2. For Legal Reasons
We may share information to comply with legal obligations, protect our rights, or prevent fraud.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Your Rights and Choices
You have the right to access, rectify, or erase your personal data. To exercise these rights, please contact us at support@snapsell.app. We will respond to your request within 30 days.
9. Cookies and Tracking
We use essential and analytics cookies to operate and improve our Service. You can control cookies through your browser settings.
10. Children's Privacy
The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice within the Service.
12. Contact Information
For any privacy-related questions or concerns, please contact us:
Company: Snapsell Inc.
Email: support@snapsell.app
Location: Seoul, South Korea